Shipping Policy

Thank you for shopping with Galaxify, operated by Globadapt Ventures Private Limited.

We are committed to delivering your orders safely and as quickly as possible.

1. Order Processing

  • Orders are processed within 1–3 business days after successful payment confirmation.
  • Orders are not processed on Sundays or public holidays.
  • During peak seasons or promotional events, processing times may be slightly longer.

2. Delivery Time

Estimated delivery times are:

Within India: 6–14 business days

Delivery times are estimates and may vary depending on your location, courier availability, customs clearance (if applicable), weather conditions, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.
  • We may offer Free Shipping on selected products or promotional offers.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS containing your tracking details, where available.

5. Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Courier delays
  • Public holidays
  • High order volumes
  • Customs or regulatory inspections (where applicable)

We appreciate your patience in such situations.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. Additional shipping charges may apply for re-delivery.

7. Undelivered Orders

If an order is returned to us due to:

  • Incorrect address
  • Customer unavailable after delivery attempts
  • Refusal to accept the package

We will contact you to arrange re-shipment. Additional shipping charges may apply.

8. Damaged Packages

If your package arrives visibly damaged:

  • Please take clear photos before opening the package.
  • Record an unboxing video whenever possible.
  • Contact us within 24 hours of delivery.

This helps us process replacement or refund requests more efficiently.

9. Contact Us

If you have any questions regarding shipping, please contact us:

Galaxify
Operated by Globadapt Ventures Private Limited

Email: support@galaxify.in